From makeup to emails, client Ann McAllister tells staff member Christy Etheridge about the care she receives from our Services@Home employees. Watch the video above.
Words cannot express my gratitude for all Rick Olson did for Ken and I over the past two years. His friendship and kindness meant more than you will ever know.
— Elaine Klein
I want to extend sincere thanks from my heart and on behalf of my parents, Heinrich and Jean Eiler, for the wonderful care they received from the Good Samaritan Society – Services@Home staff. Heather Elliott, Tia McKamey, Sarah Hiebeler and Tom Denomie were the primary team.
I have nothing but admiration for their work. They attended skillfully and faithfully to my parents' needs, individualizing care as needed to provide them with encouragement, support and dignity, enabling them to remain in their beloved home as long as possible.
I also praise the team's patience and professionalism in challenging circumstances. Each caregiver brought different gifts. I especially appreciate: Heather's ability to coordinate the many aspects of care and to engage Mom and Dad to come out of themselves; Tia's gentleness in getting Mom and Dad to do things they needed to do and wouldn't if left to their own devices; Sarah's forthrightness and ability to get needed business done; and Tom's masculine energy (I am sure Dad was glad to have another man around) and upbeat energy. They all went beyond the call of duty and I am most grateful.
I also appreciated the care given by Joyce Wood and Jan Kerr. While I didn't get to know them as well as the primary team, I felt my parents were in good hands when they were there. The knowledge and experience of this staff in managing the issues and situations related to aging and disability have also been most comforting to me being at a distance and helpful in the transition from Hot Springs Village to Eau Claire this September.
You have reason to be proud of all these wonderful people. They are truly care givers. I am and always will be thankful for what you and they have done for my family.
— Martha Eiler Nieman
A note long overdue for this caregiver. Phil (Thomas) has been an awesome comfort to me and a great contact with Al since his admission to LTC. He pays attention to his needs and does things to make his stay more livable and comfortable. So very glad to have him on board!
I also need to say thanks to Barney, Marc, Larry and Tommy for dropping in to say “Hi” to Al occasionally when finished with their assignments at Good Samaritan. Great staff!
– Barb Roberts
I want to express many THANKS on behalf of my sister Gayle and myself for the wonderful, loving, patient and ever so helpful CARE of the Good Samaritan Services@Home Staff to Ed Lampman these past months and years.
They were absolutely terrific to Dad and for Dad in so many ways. In addition to the excellent, professional care and personal attention they provided him, they also generously gave of their spirit — giving him encouraging companionship and acknowledgement...validation for his life and purpose.
Additionally, the care staff were super at communicating with me or my sister and informing us of concerns or even the pleasantries worth celebrating. We are so grateful to all of them, to you and to all your patient office staff (who could adjust schedules so magically!) who were always available and concerned.
I wouldn’t want to omit anyone who helped Dad; please relay our sincere and deep appreciation to everyone!
Dad believed strongly in his responsibility — and everyone’s opportunity — to make the world a better place; you certainly helped make my Dad’s world, and in turn OUR world, a better, kinder place. Thank you!
Yours truly, Linda Lampman Ragsdale, daughter of former client
If you look in the dictionary for the definition of a caregiver, you will find a picture of Cindy. She has been the ideal person for my situation.
One of the important things about her is that she makes me laugh. She never seems to have a bad day and always keeps me in a positive frame of mind.
What I'm trying to say is thank you to you and the Good Samaritan Society for sending her.
– Gwen Martin
One day, I had three doctor appointments in Hot Springs. I got up in the morning and immediately my nose started bleeding. I managed to get dressed but could not get Jim out of bed. He has pneumonia and is very weak. When Tom D. came to look after Jim while I was gone, he took one look at me and said that he was driving me. He called the office and they arranged to have Larry K. come in Tom's place. Tom drove me into Hot Springs and to the doctor appointments. By the time I got there, I was shaking very badly so Tom put me in a wheelchair and wheeled me around to where I had to go. The bleeding finally stopped at 1:30, so they were able to give me the tests. He stayed with me through all the tests and when we were finished, drove me home.
I just wanted you to know this, as it is a way over and above what they are expected to do on a visit. I thank them and really appreciate the caliber of people you have employed with you.
– Shirley and Jim Reeves