Leading operational efforts for the Good Samaritan Society‘s 24-state footprint during a pandemic is no easy feat.
With nearly 300 locations and 18,000 employees, Nate Schema oversees everything including rehab/skilled care, assisted living, senior housing and home health.
“What continues to inspire me are the stories that come in across the organization and ways our communities are supporting our facilities and residents,” Nate says. “Those have included acts like pizza deliveries, sending gift cards or showing up to decorate sidewalks with chalk art.”
“We hear a lot about the heroes working in the hospitals. We’ve got heroes all over the Good Samaritan Society working day in and day out to take care of our residents. It’s been humbling to see the various ways our communities have rallied around them,” says Nate.
Safety, testing still a priority
The Good Samaritan Society added new safety measures early on including face masks, physical distancing, temperature checks, monitoring the health of its residents and restricting visitors.
At the same time, Nate’s team adheres to changing guidelines on the federal and state level.
Nate says the organization has taken a conservative, unabashed stance on testing because once the virus gets into a building, it can be difficult to get it out.
“If a resident is going to be admitted from the hospital or home, we want and need them tested. We won’t be admitting new people to a building with a positive COVID resident,” he says.
When and where they can, based on state health regulations, they will conduct testing on all residents and employees.
Some of those states include West Virginia, New Mexico, Iowa and North Dakota.
“We’ve had residents and staff who were asymptomatic that tested positive,” Nate says. “To date, we’ve been really fortunate, because with our personal protective equipment (PPE) and masking strategies, we’ve been able to isolate and contain it right away. That testing only helps us contain the virus because we know what we’re dealing with then.”
‘We will get through this’
The Good Samaritan Society is working to ease the anxiety many families are having about their loved ones during the pandemic.
“Your family becomes our family,” Nate says. “We’ll do everything we can to make sure loved ones are taken care of and protected.”
Plans are underway to navigate how to serve new individuals once again, the ability to receive essential or nonessential procedures and more.
“It’ll be a process that happens over time as community spread continues to die down,” he says.