SIOUX FALLS, S.D. - The American Health Care Association and National Center for Assisted Living recently awarded 10 South Dakota locations with a Bronze commitment to quality award. Seven of those were part of the Good Samaritan Society.
Good Samaritan Society director of quality and safety Heather Herlyn says the awards are based on quality improvements in leadership, operations, planning, workforce and more, all key areas that mean better care for residents.
“When you do all of those things really well…we typically see better outcomes in quality performance indicators such as fewer hospital readmissions, fewer falls in their facilities and they have lower staff turnover,” Herlyn said.
“A lot of people are looking for a place that feels like home, when you ask what made you choose us, a lot of it is the people they’re interacting with,” said Alecia O’Neill, Good Samaritan Society senior living administrator for the Sioux Falls area.