Florida Employee Aid
Our hearts are with our employees in Kissimmee, Florida who were impacted by Hurricane Ian. You’ve inspired the entire Sanford Family by putting the needs of your residents above your own, and now we want to ensure you are connected to resources to assist with any needs you may have.
Employee Resources
- EAP (Employee Assistance Program) – Vital Worklife provides 24/7 access for phone and web consultations along with resources.
- Phone: (800) 383-1908
- Website: www.VITALWorkLife.com
- Website: Username: sanford
- Website: Password: member
- VITAL WorkLife App
- Employee Crisis Fund – The Employee Crisis Fund supports Sanford and Good Samaritan Society employees facing personal financial hardship due to extraordinary and unexpected circumstances.
- Apply for assistance using the application form and a member of the Employee Relations team will reach out the same day or the following business day for non-urgent needs.
- If your need is urgent, call the ESC (877) 949-5678 Option 1. You will be asked the following questions:
- What is the nature of your immediate need?
- Have you been displaced from your home?
- If yes, where are you located now?
- When do you anticipate you will be able to return to your home?
- If you are not displaced from your home, is there damage to your home or property?
- What other resources have you connected with?
- What is the best way to contact you?
- Your information and need will be assigned to the Employee Relations team who will reach out to you.
- Employee Crisis Fund flyer
-
Prescription Needs – If you have prescription needs, Prime Therapeutics can implement a Dynamic Prior Authorization (dPA) for the impacted areas.
- This will allow early refills of medications that may have been lost or damaged in Hurricane Ian.
- The dPA overrides any refill too soon or Drug Utilization Review (DUR) edits on the member's benefit plan.
- Prime has implemented a standard 2-week Dynamic Prior Authorization (dPA) for the impacted areas.
- Sanford Time/Payroll – If you have questions regarding payroll or Sanford Time, please call the ESC at (877) 949-5678.
Agency Resources
- FEMA – The Individual Assistance Program is designed to coordinate assistance provided to individuals, households and businesses recovering from disaster or emergency impacts.
- The first step for individuals and businesses needing assistance should be through the toll-free tele-registration hotline, available through the Federal Emergency Management Agency at 1-800-621-FEMA (3362) (TTY: 1-800-462-7585).
- Representatives of federal, state, local and volunteer organizations are made available to help disaster survivors who are applying for assistance. Florida Hurricane Ian FEMA Website Both Osceola County (Kissimmee) and Volusia County (Daytona Beach and Deland) are included, and the online FEMA application portal is open for both counties.
- Unmet Needs – FEMA defines an unmet need as being a deficit between verified disaster-caused damages and obtainable disaster aid, including insurance assistance, Federal and State assistance and personal resources. The State of Florida recognizes an unmet need as a need that persists after the above have been exhausted. It is the goal of our division to provide information that could assist survivors, who may have identified unmet needs as a result of a disaster, in making connections with agencies outside of the Division. The Unmet Needs page on the Division’s website provides links to various entities/resources that may potentially aide in meeting the survivor’s unmet needs.
- Office of Insurance Regulation can assist with homeowners and their insurance policy questions as well as make any complaints about their insurance providers.
- Phone Number: (850) 413-3140
- Email: InsuranceCommissioner@floir.com
- Red Cross – Red Cross is a voluntary agency that can aid the community. This can include clothing, food, charging stations, etc.
- Phone Number: 1-800-REDCROSS (1-800-733-2767)
- Message Red Cross
Disaster Mental Health Resources
- SAMSHA Disaster Distress Hotline: Call or Text 1-800-985-5990
Substance Abuse and Mental Health Services Administration - 2-1-1 provides free and confidential information and referral to Community Resources: Call 211 to be linked to your community provider.
- American Red Cross Virtual Family Assistance Center: 1-833-492-0094
American Red Cross Virtual Family Assistance Center - National Suicide Prevention Lifeline: Call or text 988.
988 Suicide and Crisis Lifeline
Helpful Resources for Coping with Disasters
- SAMHSA Tips for Survivors of a Disaster or Traumatic Event: What to Expect in your Personal, Family, Work, and Financial Life (PDF)
- SAMHSA Tips for Survivors of a Disaster or other Traumatic Event: Managing Stress (PDF)
- SAMHSA Coping with Grief After a Traumatic Event (PDF)
- SAMHSA Tips for Survivors of a disaster or other Traumatic Event: Coping with Re-traumatization (PDF)
Additional Florida State and Local Resources
|
Access and Functional Needs and Disabilities |
Information on state and private resources available for citizens with disabilities. |
||
|
Access and Functional Needs and Disabilities |
A database for locating local Centers for independent living. |
||
|
Essential Needs |
Information and application assistance in filing for food stamps. |
(866) 762-2273 |
|
|
Essential Needs |
Nutrition evaluation and monthly vouchers to receive free supplemental, highly nutritious foods such as cereal, cheese, milk, eggs, peanut butter, and dried beans. |
||
|
Essential Needs |
This website refers applicants to all food banks in the State of Florida |
211 |
|
|
Health Care Services |
Department of Child & Family Access Florida Information Line (Medicaid) |
Referrals to local state assisted medical facilities and information on how to apply for Medicaid. |
(888) 419-3456 711 or (800) 955-8771 |
|
Housing |
Socialserve.com is a non-profit organization that assist tenants and agencies in finding affordable housing for callers free of charge. Using a toll-free number, callers work with trained, bilingual call center specialists to find affordable housing. |
||
|
Veterans Services |
Information and referral services for state administered veteran benefits. |
211 |
|
|
Vital Statistics |
Replacement driver’s licenses, auto registrations, and title services. |
||
|
Vital Statistics |
Replacement birth/death/marriage certificates and other vital document services. |
Materials to Support Individual Assistance
- "Help After a Disaster" Brochures
Translated into 27 languages, the "Help After a Disaster" brochure is a tool that can be shared in your community to help people understand the types of FEMA Individual Assistance support that may be available in disaster recovery. Download the brochures. - Policy, Guidance and Fact Sheets
This page contains information about policies, guidance, and fact sheets of the FEMA Individual Assistance Program, including the FEMA Individual Assistance Program and Policy Guide (IAPPG). Visit the Policy, Guidance and Fact Sheets collection.