Safety is our priority as we reopen

We're committed to helping our senior communities and the people we serve feel safe and see their loved ones. All of our care settings have safety precautions and vaccination opportunities in place to protect residents, clients, employees and our communities.

As our locations reopen to visitors, we’re still following important safety guidelines. With dedicated staff and precautions you can trust, rest assured knowing it’s safe to receive care, housing and services at the Good Samaritan Society.

Watch an Iowa couple hold hands for the first time in a year.

Learn more about our COVID-19 resources and vaccination efforts.

How to safely visit a Society resident

At our locations, we allow outdoor and indoor visits for almost all residents. The only time we do not allow visitors is if a resident is COVID-19 positive. Compassionate care visits are an exception and allowed for all residents, including those infected with COVID-19.

Residents and visitors may visit without social distancing or masks if:

  • They are alone in the resident's room or a designated visitation area.
  • The resident and visitor are fully vaccinated.

If a visitor is not fully vaccinated, they must wear a fitted mask at all times during their visit.

Safe visit requirements:

  • Before each visit, guests are screened for symptoms and potential exposure to COVID-19.
  • Visitors who are not fully vaccinated must wear a fitted mask during their visit.
  • Visitors are required to wash or sanitize their hands before their visit.
  • Our preferred option is to hold visits outside.
  • Visitors should maintain a distance of at least six feet from staff and other residents.

If you would like to visit one of our locations but are unable to follow these requirements, we ask that you please schedule a virtual visit or window visit instead. Learn more about visitation and safe outing guidelines at the Good Samaritan Society or browse our frequently asked questions below.

Safety precautions for our locations and home-based services

Infection control
Our locations are taking extra precautions and following infection control protocols from the Centers for Disease Control and Prevention (CDC). These guidelines include practicing good hand hygiene, wearing face masks, using alcohol-based sanitizer and frequently cleaning surfaces.

We’ve worked to give our residents and staff convenient access to the COVID-19 vaccines. These opportunities are still available. In addition, we require flu vaccines for employees and make them available to residents and clients.

COVID-19 testing
We work closely with state and local health departments to follow guidelines for testing residents and employees.

We’ve designed a system to help our staff know the health status of each resident in our locations. This allows staff to follow proper precautions for symptom-free residents and those who are being tested or are positive for COVID-19.

Staff precautions
Staff members are screened daily, monitor their health and stay home if they feel sick or have symptoms. We are following CDC guidelines for using personal protective equipment and face masks are required. When possible, we designate staff to work in one area of a building to reduce the risk of spreading the virus.

Group gatherings and outings
For outings, we're following state and local guidance to keep residents safe. We encourage residents to wear masks and practice social distancing when participating in group activities with the general public or if the group is not fully vaccinated.

Social interaction and activities
We’re reopening amenities and services such as dining, activities and wellness programs. Fully vaccinated residents can participate in these activities without social distancing or masking.

Tours and moving in
We’re staggering tours and move-in dates and times to maintain social distancing. Virtual tours are available as a contact-free alternative to learn more about our communities.

Home-based services
In addition to following the relevant precautions listed above, our home-based staff delivers care and services at a distance of six feet when possible. We follow CDC guidelines for using personal protective equipment and organize staff work schedules to ensure there is little to no risk of virus transmission between staff and clients.

COVID-19 Vaccine FAQ

  • Do the safe visit requirements apply across all care and service settings?

    The safe visit requirements are mandatory in all skilled nursing facilities (nursing homes). If you would like to visit a loved one in an assisted living or independent living apartment, please call the location to ask about their visitation guidelines.

  • What is a compassionate care visit?

    Compassionate care visits are unrestricted visits allowed for a resident’s physical, social or spiritual well-being. This type of visit is not limited to end-of-life situations and may be accommodated for a variety of reasons.

  • How do I schedule a visit with my loved one in a nursing home or assisted living location?

    If you have questions, please contact the location directly to schedule a visit.

  • How can I connect with my loved one when it’s not safe for in-person visits?

    Please contact your local Good Samaritan Society location to set up a virtual visit or window visit. We are here to help you stay connected with your loved one, even if you are unable to do so in-person. Find a Good Samaritan Society location.

  • What can I do to help keep in-person visits open?

    You can do your part to slow the spread of COVID-19 by wearing a mask, practicing good hand hygiene, social distancing, staying home when you’re sick and getting the vaccine when it’s available to you. Please follow our safe visit guidelines to help protect our residents and employees from getting COVID-19 during a visit.

  • Can long-term care residents have off-site visits?

    Any interaction with members of the community can potentially expose a resident to COVID-19. Please read our safe outing guidelines to learn how to stay safe away from your Society location. These recommendations will help protect our residents and staff.

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